Orders, Shipping, & Store Information
Let us get you the books that you want
Book Passage features many thousands of books between our two stores in Corte Madera and the San Francisco Ferry Building, but we also have many thousands more that we can quickly get either from the publisher or from our wholesaler. We also have titles that we feature from local authors, as well as many books that we can obtain for you through special orders.
Let us help you find the book you want
There are hundreds of thousands of books published each year. Many of them are published through major publishers and distributors and we're here to help you find the one you're looking for.
There’s no better gift than a book (of course, we're speaking as booksellers). Book Passage offers free gift wrap and a gift note for any of your purchases—just ask at the counter or request in the comments field at checkout.
Not sure which book to give? Try a Book Passage Gift Certificate. Our Gift Certificates come either as an attractive gift card or as an online code that a child or parents can use on our website. Click here to find out about these two types of Gift Certificates.
Still not sure what book to give? Try a membership in the Aunt Lydia Book Club. This is a wonderful gift for friends and relatives, and an ideal choice for birthdays and baby showers. Our Aunt Lydia team surveys the tastes of gift recipients and sends them just the right book either monthly, quarterly, or as often as you want. It’s like having a personal shopper for bibliophiles. Each book comes gift-wrapped with a personal card to remind the recipient of your thoughtfulness. Click here to find out more.
The Book Passage search engine has access to one of the largest databases for books in the country, so we urge you to look here to find the book you want. Click here to get to our Search Engine. If you don't see the book you are looking for on our search engine, please contact us at firstname.lastname@example.org to see if one of our booksellers can help you find it.
If you want to check your shopping cart, click here.
If you want to check on the status of a user account, click here.
When you place an order through the Book Passage website, we will do our best to get you your books as quickly as possible. Most of the books listed on our website are either currently on-hand in our stores or can be quickly obtained from the publisher or our wholesalers. In some cases, however, it may take a little longer, and if so, we will let you know. If you have any questions about your order, please call us or email us at email@example.com.
If some of the books you ordered are not immediately available for shipment or for pick-up in the store, we will order them for you and get them to you as quickly as we can. If there is any problem or possible delay in getting you the book, we will email you and ask you how you would like us to proceed.
Occasionally a book appears on our website as “Available for Pre-Order.” If so, it’s listed that way at the request of the publisher. This sometimes occurs with well-known authors or in situations where publishers believe that some readers might like to get their orders in ahead of time. If you order a book that is labeled in this fashion, we will hold your order until the book is available and then ship it to you as soon as we get it.
Hold for Signing
If we are offering a book in connection with an author-event, we are sometimes able to send you a signed book or book-plate. This is usually noted in the announcement for the event. In those situations, we hold the book for shipment until the autographing process is complete. If you would rather not wait for that, please let us know in the comments field at checkout that you would prefer to have the book shipped immediately.
Books as Gifts
If the book is being purchased as a gift, please let us know that in the comments field at checkout. We are happy to wrap it as a gift and include an appropriate note.
Pick-up in Store
If you select the option to “pick up at store,” we will let you know as soon as possible by email when the book is available for pick-up. We want to be sure that you know when the book is actually on-hand at the store before you make a special trip to pick it up.
Any order of $200 or more will be shipped free of charge. For other shipments you have options as follows:
- Media Mail: $7 + $1 for each additional item
- Priority Mail: $10 + $1 for each additional item
- International shipment: This varies from country to country. We will ordinarily get a quote for your order and email you with our best estimate on cost. If you have special shipping needs or preferences, please email us at firstname.lastname@example.org.