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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet By Ron Kaufman Cover Image
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet (Hardcover)
By Ron Kaufman
$24.95
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DIY Public Relations: Telling Your Story on a Zero-Dollar Budget By Dan Shortridge Cover Image
DIY Public Relations: Telling Your Story on a Zero-Dollar Budget (Paperback)
By Dan Shortridge
$18.95
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Hug Your Haters: How to Embrace Complaints and Keep Your Customers By Jay Baer Cover Image
Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)
By Jay Baer
$28.00
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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists By Shep Hyken Cover Image
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Paperback)
By Shep Hyken
$19.95
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The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share By Dan Gingiss Cover Image
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share (Paperback)
By Dan Gingiss
$17.95
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Converted: The Data-Driven Way to Win Customers' Hearts By Neil Hoyne Cover Image
Converted: The Data-Driven Way to Win Customers' Hearts (Hardcover)
By Neil Hoyne
$27.00
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results By Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman Cover Image
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Hardcover)
By Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
$28.95
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results By Renee Evenson Cover Image
Customer Service Training 101: Quick and Easy Techniques That Get Great Results (Paperback)
By Renee Evenson
$24.95
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Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and By DMD Michael Sonick Cover Image
Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and (Hardcover)
By DMD Michael Sonick
$29.99
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way By Joseph Michelli Cover Image
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (Hardcover)
By Joseph Michelli
$37.00
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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations By Leonard Berry, Kent Seltman Cover Image
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations (Paperback)
By Leonard Berry, Kent Seltman
$25.00
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The Little Customer Service Book: A Common Sense Guide to Helping People By Rick Grassi, Judah Dobin (Illustrator) Cover Image
The Little Customer Service Book: A Common Sense Guide to Helping People (Paperback)
By Rick Grassi, Judah Dobin (Illustrator)
$10.95
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