Impact of corporate culture on organizational performance and efficiency (Paperback)
Corporate culture is an idea in the fields of organizational studies and management that describes an organization's psychology, attitudes, experiences, beliefs, and values (both personal and cultural values). It has been described as "the specific set of values and rules that people and groups in an organisation share and that control how they interact with each other and with stakeholders outside the organisation."
This definition goes on to say that organisational values are "beliefs and ideas about what kinds of goals members of an organisation should pursue and ideas about the right kinds or standards of behaviour organisational members should use to reach these goals." From organisational values come organisational norms, guidelines, or expectations that tell employees how to act in certain situations and control how members of the organisation act toward each other.