Send (Revised Edition) (eBook)


Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues.  It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send.  Send is now more than ever the essential book about email for businesspeople and professionals everywhere.

From the Trade Paperback edition.

About the Author

David Shipley is the deputy editorial page editor and Op-Ed page editor of The New York Times. Previously, he was a senior presidential speechwriter in the Clinton administration. He lives in New York.Will Schwalbe is the former senior vice president and editor in chief of Hyperion Books. Prior to that, he was a journalist, writing for such publications as The New York Times, Insight for Asian Investors, and Business Traveller. He now works in new media and lives in New York.

Praise for Send (Revised Edition)…

“Informative, entertaining, thorough, and thoughtful.” —Dave Barry, The New York Times Book Review

“Read it or weep.” —Michael Lewis

“This is just the book I’ve been waiting for.” —Bill Bryson

“Handy . . . Written with concision and good sense.” —The Wall Street Journal

Product Details ISBN-13: 9780307270610
Published: Knopf, 09/02/2008
Language: en

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