The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary (Hardcover)

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Seize the chance to be extraordinary.
Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Chances are it was someone like Fred the postman--so outstanding in his service that Mark Sanborn realized this mail carrier could be an example for any person wanting to be extraordinary.
The "Fred factor" is summarized by four principles that will release fresh energy, enthusiasm, and creativity in your career and life:
- Make a Difference
- Build Relationships
- Create Value
- Reinvent Yourself
You, too, can apply "The Fred Factor" to enrich the lives of customers, co-workers, friends, and family members, as well as reach new levels of personal success yourself. Sanborn also shows how to discover and develop other "Freds.
Why not become a "Fred" yourself? You will turn the ordinary moments of life into extraordinary opportunities to make a difference in the world.

About the Author

Mark Sanborn is the New York Times bestselling author of The Fred Factor, as well as six other popular books. Mark is president of Sanborn and Associates Inc., an idea studio dedicated to developing leaders in business and in life. He is a noted authority and an in-demand speaker on leadership, customer service, and extraordinary performance. He lives in the Denver area with his wife and two sons. For more information, visit

Praise For…

The Fred Factor is a powerful, poignant parable of success. It’s about going the extra mile and always doing more than is expected. It is revolutionary, yet simple. It is life changing.”
--Brian Tracy, author of Focal Point and Goals: How to Get Everything You Want—Faster Than You Ever Thought Possible

Product Details
ISBN: 9781578568321
ISBN-10: 1578568323
Publisher: Waterbrook Press
Publication Date: April 20th, 2004
Pages: 136
Language: English