About the Author
Dr. Melissa Stewart is founder and Executive Director of the Organization of Patient Educators. Using her patient-centered Medagogy approach - the conceptual framework discussed in Practical Patient Literacy - she has effectively taught health care professionals how to improve their education and communication techniques.
Dr. Stewart is on the faculty at Our Lady of Lake College, and also serves as Director of Education at eQHealth Solutions, the Medicare Quality Organization for Louisiana. She received her Doctorate of Nursing Practice from Case Western Reserve University in Cleveland, and completed her Masters in Education at the University of Louisiana at Lafayette. She is a Registered Nurse and Certified Patient Educator.
In 2010, Dr. Stewart authored a resolution making health literacy a major initiative for the American Nurses Association. Dr. Stewart's patient literacy work and her UPP tool were used in a Center of Medicare and Medicaid Services (CMS) pilot program administered by eQHealth. That project resulted in special recognition from the CMS for its leadership role in Care Transitions.