A look at the emotional side of medicine the shame, fear, anger, anxiety, empathy, and even love that affect patient care
Physicians are assumed to beobjective, rational beings, easily able to detach as they guide patients and families through some of life's most challenging moments. But doctors emotional responses to the life-and-death dramas of everyday practicehave a profound impact on medical care. And while much has been written about the minds and methods of the medical professionals who save our lives, precious little has been said about their emotions. In What Doctors Feel, Dr. Danielle Ofri has taken on the task of dissecting the hidden emotional responses of doctors, and how these directly influencepatients.
How do the stresses of medical life from paperwork to grueling hours to lawsuits to facing death affect the medical care that doctors can offer their patients? Digging deep into the lives of doctors, Ofri examines the daunting range of emotions shame, anger, empathy, frustration, hope, pride, occasionally despair, and sometimes even love that permeate the contemporary doctor-patient connection. Drawing on scientific studies, including some surprising research, Dr. Danielle Ofri offers up an unflinching look at the impact of emotions on health care.
With her renowned eye for dramatic detail, Dr. Ofri takes us into the swirling heart of patient care, telling stories of caregivers caught up and occasionally torn down by the whirlwind life of doctoring. She admits to the humiliation of an error that nearly killed one of her patients and her forever fear of making another. She mourns when a beloved patient is denied a heart transplant. She tells the riveting stories of an intern traumatized when she is forced to let a newborndie in her arms, and of a doctor whose daily glass of wine to handle the frustrations of the ER escalates into a destructive addiction. But doctors don t only feel fear, grief, and frustration. Ofri also reveals that doctors tell bad jokes about toxic sock syndrome, cope throughgallows humor, find hope in impossible situations, and surrender to ecstatic happiness when they triumph over illness. The stories here reveal the undeniable truth that emotions have a distinct effect on how doctors care for their patients. For both clinicians and patients, understanding what doctors feel can make all the difference in giving and getting the best medical care.
About the Author
Danielle Ofri, MD, PhD, is an associate professor of medicine at the New York University School of Medicine and has cared for patients at New York s Bellevue Hospital for more than two decades. Writing in the Guardian, Andrew Solomon singled out Ofri as the only woman among an extraordinary new generation of doctor writers, saying, Ofri has produced four impressive books and numerous articles, all striking for their reversion to empathy, their willingness to sense not only the physical life of a patient, but also the emotional. Ofri s books and articles have become academic staples in medical schools, universities and residency programs. She is the editor in chief of the Bellevue Literary Review and writes regularly for the New York Times. Ofri in New York City. From the Hardcover edition."
“Taut, vivid prose. . . . She writes for a lay audience with a practiced hand.” —New York Times
"Here is a book that is at once sad and joyful, frightening and thought-provoking. In her lucid and passionate explanations of the important role that emotions play in the practice of medicine and in healing and health, Danielle Ofri tells stories of great importance to both doctors and patients.” —Perri Klass, author of Treatment Kind and Fair: Letters to a Young Doctor
“An invaluable guide for doctors and patients on how to ‘recognize and navigate the emotional subtexts’ of the doctor-patient relationship.” —Kirkus Reviews
“Yet her insightful and invigorating book makes the case that it’s better for patients if a physician’s emotional compass-needle points in a positive direction.” —Booklist (starred review)
“Rich and deeply insightful. . . . A fascinating journey into the heart and mind of a physician struggling to do the best for her patients while navigating an imperfect health care system.” —Boston Globe
“With grace, courage, humility, and compassion, Bellevue Hospital physician Ofri gives voice and color to the heartbreak, stress, and joy that attends medical practice.” —Library Journal
“A fabulous read.” —Greater Good