Coping with Difficult People (Mass Market Paperbound)

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Bosses, friends, family members, they've madeyour life hell -- until now Based on fourteen yearsof research and observation, Dr. Robert Bramson'sproven-effective techniques are guaranteed to helpyou right the balance and take charge of yourlife. Learn how to:
Stand up to anyone --without fighting.
Blunt a sniper'sattack.
Get a clam to talk.
Cut off aSherman tank at the pass.
Get stallers off the dime.
Move a complainer into a problem-solvingmode.
Learn the six basic steps that allow you tocope with just about anyone. Reclaim the powerthe rightfully belongs to you in any relationship

About the Author

Bramson was an internationally known consultant.

Product Details
ISBN: 9780440202011
ISBN-10: 0440202019
Publisher: Dell
Publication Date: September 1988
Pages: 240
Language: English